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If mobile is on the up-and-up, why aren’t your mobile campaigns converting as well as you’d like? According to Campaign Monitor, the percentage of click-throughs relative to opens is decreasing for mobile, suggesting that it’s becoming more difficult to turn...
We marketers like to start the year out strong. We arm ourselves with long lists of New Year’s resolutions we know will make this year our strongest yet. But as the year goes on, we often forget to check back...
Back in 2011, this Bridgestone Tires Super Bowl commercial perfectly captured the dread that comes with hitting “reply all” when you mean to respond only to one person. We’ve all felt the stomach churning panic associated with sending a private...
From personalized subject lines to custom content videos, emails are getting flashier. After all, marketers are continually looking to improve results with an edge over the competition. There’s always a new tactic, technology or theory that promises to drive more...
With Oreo’s Dunk in the Dark Tweet from the Super Bowl two years ago, real-time marketing hit the big leagues, popping up in blogs and newspapers everywhere. However, relatively few marketers have made the leap to leverage real-time data into...
Marketers are often concerned about sending too many emails to subscribers. It’s understandable; email fatigue can become a real problem if the causes aren’t understood and appropriate actions aren’t taken. However, when email marketing is done the right way, marketers...
Are you leveraging your email marketing system’s full potential? If triggered emails aren’t part of your strategy, then the answer is a big fat “NO.” Behaviorally targeted trigger campaigns are phenomenal at achieving the marketing trifecta: sending the right message...
Email marketers often ponder the optimum frequency for sending emails. Is the number of emails we’re sending too high? Too low? Just right? Finding a sweet spot that keeps subscribers engaged without overwhelming them is harder than Goldilocks finding the...
How do I get more customers? How do I increase loyalty to get greater value from those customers? These are the questions marketers continue to ask today. My colleague Phil Davis, along with Brad Macdonald of Regis Corp, Rob Massa...
On its surface, email marketing may look simple. Convince people to sign up for your mailings, and then send them messages persuading them to take action. A then B. But, when you dig deeper, it becomes glaringly obvious this initial...
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