❯ FreshAddress Client Portal ❯ Format Your File
A suppression file is a list of email addresses that you do not wish to be included in permission messaging nor in your results.
[Note: FreshAddress charges a nominal fee to run a suppression list.]
Please prepare a tab-delimited text file with a header row containing the list of email addresses you wish to suppress. Please do not include quotes or other text qualifiers.
The field below is required:
You are welcome to use a file name of your choosing, however referencing the quantity of records will be helpful for our team’s QC of your data file:
[FreshAddress job number]_suppression_[record count].txt
Special note for ECOA clients: It is not necessary to include your bounce/inactive list within your suppression file. Doing so may delay processing on your project.
Excluding brand fields or any other extra field necessary to process your job, your input file may contain up to 20 additional fields (which will be returned with your results for no additional fee).
Your input file should not contain any unnecessary sensitive information of any kind, such as social security numbers, credit card numbers, financial information, birth dates and medical information. Files that contain any such data will be destroyed upon receipt.
NOTE: Improperly-formatted lists will be charged a Data Formatting Fee and may cause delays in processing.
If you have any data formatting questions, contact the Client Services Team either via email or at 1-332-245-4415.