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FreshAddress Client Portal

FAQ

Billing and Returns

Do you invoice us? Where do I send my deposit? We will send you an invoice directly. Please make your check or money order payable to FreshAddress, LLC and send to: FreshAddress, LLCAttn: Accts Receivable36 Crafts StreetNewton, MA 02458 Please... Read More

File Formatting & Transmission

What are the standard format and fields required for submitting our files? We ask that you format and transmit your file in accordance with our published specifications. Can you work with other file formats? For an additional data formatting fee, we can... Read More

Results

How will I know when a project is complete? You will receive weekly email updates to keep you apprised of progress. When your project is completed, you will be notified via email with a summary of results and instructions on... Read More

Schedule & Process Managed Services

What can I expect from start to finish? Our team of list processing experts will process your file. The following steps summarize what you can expect during the process: Your Project Manager will contact you with instructions on how to... Read More

Security

Do you offer encryption services? Yes. We offer PGP encryption as a no-cost option. What are your standard security measures? The security of your data is our top priority! Here are our data security details. Read More