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Your audience looks like it’s growing

More sign-ups. More profiles. More activity in the system. The dashboards suggest momentum. But over time, the outcomes stop matching the effort. Campaigns underperform. Attribution feels thinner. Fraud appears in accounts that once looked trustworthy.

What’s happening isn’t a sudden failure. It’s a slow distortion.

Phantom audiences form when identities accumulate in your systems without real, ongoing human presence. Some accounts were never tied to a person. Others were used once and abandoned. Some belong to customers who left long ago. And some are engineered to behave just convincingly enough to be trusted.

They don’t break the system. They settle into it.

As these identities get counted, normalized, and optimized toward, marketing begins targeting reach that isn’t real. Attribution assigns value to actions no one meaningfully took. Fraud systems learn to trust patterns that were never human in the first place.

This whitepaper explores how that happens — and how to stop it.


When Identity Exists but Presence Is Missing

Real audiences have continuity. They return. They pause. Their behavior shifts with context and time. Phantom identities don’t. They appear in isolated moments or repeat with unnatural consistency. The difference isn’t visible in a single event. It shows up across time.

Inside the whitepaper, you’ll learn:

Download the whitepaper to learn how restoring continuity to identity data helps teams rebuild trust in their audiences, and ensure growth reflects reality, not echoes.