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Nov 1, 2021 | 1 min read
If your stores are open on Thanksgiving Day, you are probably emailing offers a week or more ahead to build traffic.
On Turkey Day itself, or the day before, send a service-oriented email listing store hours, locations, special services, customer-service hours/numbers and any other information that encourages your customers to come in and shop.
If your company is staying dark on Thanksgiving, send an email-only special offer to encourage online traffic. (We all need something to do as we wait for or recover from dinner that day!)
Send a stand-alone message or make it prominent in a promotional or service-oriented offer. Include a simple, sincere message from your CEO/president/founder or whoever is most appropriate. Here’s a tip:add a photo to make it more personal!
If your stores will be open on Thanksgiving: send your promotional offers on Tuesday or Wednesday and reserve Thursday for your Thanksgiving greeting. This provides an island of calm in an ocean of promotions.