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Marketers are often concerned about sending too many emails to subscribers. It’s understandable; email fatigue can become a real problem if the causes aren’t understood and appropriate actions aren’t taken. However, when email marketing is done the right way, marketers...
Are you leveraging your email marketing system’s full potential? If triggered emails aren’t part of your strategy, then the answer is a big fat “NO.” Behaviorally targeted trigger campaigns are phenomenal at achieving the marketing trifecta: sending the right message...
Email marketers often ponder the optimum frequency for sending emails. Is the number of emails we’re sending too high? Too low? Just right? Finding a sweet spot that keeps subscribers engaged without overwhelming them is harder than Goldilocks finding the...
How do I get more customers? How do I increase loyalty to get greater value from those customers? These are the questions marketers continue to ask today. My colleague Phil Davis, along with Brad Macdonald of Regis Corp, Rob Massa...
On its surface, email marketing may look simple. Convince people to sign up for your mailings, and then send them messages persuading them to take action. A then B. But, when you dig deeper, it becomes glaringly obvious this initial...
Have you ever come across a blog post that declares with absolute certainty the best time of day or the best day of the week to send emails? Of course you have! They’re everywhere. The problem is almost all of...
How many articles and blogs on “need-to-know” email marketing statistics do you read a week? If you’re like us, the answer is A TON. And after a while, all these stats seem to blur together; you’ve seen ’em all. But...
Emailing your customers is a privilege. Use it well, and you’ll build loyalty that translates into sales. Abuse it, and they’ll cut you off faster than you can hit “send.” Email is still the preferred method of reaching customers with...
Over the past decade, few aspects of marketing have received as much publicity as social media. But as the buzz dies down, we’re seeing more hype than hard results. In fact, most statistics show that email still trumps social media....
As marketers, we see blogs and tweets and whitepapers touting the newest email best practices everywhere. But where do these best practices actually come from? An individual account? A company survey? There’s no guarantee that what works for one company...
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